On-line advice and after-sales service

Shipping Spain

Peninsula

Shipping Costs: 4.25 Euros. FREE shipping on orders over 50 Euros

Estimated Delivery Time: 2 business days

Balearics

Shipping Costs: 9.65 Euros. FREE shipping on orders over 75 Euros.

Estimated Delivery Time: 3 business days

Canary Islands

Shipping Costs: 13.59 Euros. FREE shipping on orders over 99 Euros

Estimated Delivery Time: 4 business days

International Shipping

Mexico

Shipping Costs: $895.00 MXN

Estimated Delivery Time: 10 business days

Colombia

Shipping Expenses: $177,000.00 COP

Estimated Delivery Time: 10 business days

Argentina

Shipping Costs: $11,500.00 ARS

Estimated Delivery Time: 10 business days

Rest of the world

Shipping Costs: 100 Euros

Estimated Delivery Time: 15 working days

Return policy

You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay for the return shipping costs if the return is due to our error (you received a wrong or faulty item, etc.).

You should expect to receive your refund within four weeks of delivering your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the sender (5-10 business days), the time it takes us to process your return once we receive it (3-5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply log into your account, view the order via the "Complete Orders" link in the My Account menu, and click the Return Item(s) button. We will notify you by email of your refund once we have received and processed the returned item.