How it works and how to buy it

1. BUY YOUR GENETIC EXAM

Once you have chosen the test that suits you best, " starter " or " advanced "And included in your shopping cart you can proceed to the payment and where we will ask you for the information we need to send the kit to your home, office or any other place that you indicate, in the fastest and most effective way possible.

2. WHEN YOU RECEIVE THE TEST REGISTER IT ON-LINE

Once you receive your kit, the first thing you should do (before even depositing the saliva sample) is to create an account in tellmegen by clicking on 'CREATE ACCOUNT' and completing the form where you kit will be registered together with your personal data. For to register * the kit you will need to enter the registration code that you will find attached to the reservoir. You will soon receive an email with a link to download the label that you will need to send your sample to the laboratory.

* Those samples received without registering will not be analyzed.

3. DEPOSIT YOUR SALIVA SAMPLE

With your registered kit, it is time to provide the saliva sample. It is very important to complete this step correctly. To do this, deposit your saliva inside the tube until the saliva (not the bubbles) exceeds the fill mark, and remember that you must not smoke, drink or chew gum during the 30 minutes prior to depositing the sample. Although it seems incredible, in such a small sample is all your genetic information!

tellmeGen Infant Genetic Kit
The special genetic kit for children between 0-3 years old has swabs or swabs to easily collect the saliva of your baby or child.

4. DELIVERY TO THE LAB, WE PAY IT!

Once you have registered your kit and deposited your saliva, it is time to return the kit with the sample inside. Insert the tube with the saliva sample into the plastic blister, and place it in the box. Print the label that you downloaded after registration and stick it in the plastic bag under the blue tray. Use the bag to place the box inside and take it to the courier office that we indicate in the email.

5. RECEIVE THE RESULTS AND DISCOVER WHAT YOUR DNA SAYS

From the moment we receive your sample in our laboratory, the average time for delivery of results is 4 to 6 weeks. Once we have your results, we will contact you to inform you that you can now access them with your user account in the customer area of ​​the web. Your report is available in '.pdf' format so you can download it, print it or always carry it with you on a USB stick. Remember that before opening it you will have the opportunity to decide if there is any information that you prefer not to see reflected in it.